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My Mail Stamp compatibility


Will My Mail Stamp work with my ISP?

Yes, My Mail Stamp will work with any ISP. However, if you are using AOL, MSN, Compuserve or SBC, the built-in browser provided by your ISP will NOT display My Mail Stamp or your toolbar. They do not work with the built-in browser. Instead, you MUST:

1) Launch Internet Explorer 5.01 or above from your desktop.  (Don't have it? Download here.)
2) Find the "My Web Search" or "My Way Search" toolbar on your browser.

Note to AOL Mail 9.0 users: My Mail Stamp is compatible with your email system - you will see a small toolbar within your Compose/New Mail screen. If you do not see it, you will need to upgrade to the latest version of My Mail Stamp.
 

Will My Mail Stamp work with my browser?

My Mail Stamp
and your toolbar will work with Internet Explorer versions 5.01 and above. (We encourage you to download Internet Explorer 6.0 and use it as your browser in order to enjoy My Mail Stamp.)

Note to IncrediMail Users:  You must have Internet Explorer 5.5 or above installed on your computer for My Mail Stamp to work with IncrediMail. If you downloaded My Mail Stamp prior to 3/11/04 AND upgraded your IncrediMail version or downloaded IncrediMail for the first time after Thanksgiving 2003, you will need to upgrade to the latest version of My Mail Stamp. (It's free.)
 
Note to WebTV Users: My Mail Stamp does not function with the WebTV interface.
 

Will My Mail Stamp work with my email interface?

My Mail Stamp is compatible with Outlook, Outlook Express, IncrediMail, AOL Mail 9.0, and the rich media/HTML-enabled version of most web-based email interfaces - it does not, however, work with the "plain" version. (Web-based email interfaces block graphics in their plain version.)

The good news is you can toggle between the plain and rich-media versions of most Web-based email platforms with a click of the mouse. For information on how to set your email account to accept graphics, see your email provider's help section or read below:

  • Hotmail users
    Select "Rich-Text Editor ON" from the Tools pull-down menu on your Compose screen. (IMPORTANT: It's often hard to tell whether Rich-Text Editor is ON or OFF. You will know that it is ON when the last item in the pull-down menu is "Rich-Text Editor OFF", and when there is an edit bar on the top of your email compose screen that includes icons for cut, paste, copy, bold, italicize and more.)
     
  • Yahoo users
    Click the "Colors and Graphics" link at the top of your Compose screen.
     
  • Mail.com users
    Click the "Switch to Power Editor" button on your Write Message screen.
     
  • Excite/iWon/My Way users
    Click the "Switch to Power Editor" link on your Compose screen.
  • Earthlink users
    Click the "Colors & Graphics" link on your Compose screen.
    (Earthlink Webmail only. Not compatible with desktop version.)

     
  • Outlook users
    You are on a read page. You must be on a New Mail page to add stamps.
     
  • IncrediMail users
    My Mail Stamp
    will only work with Internet Explorer versions 5.5 and above.

NOTE: If you downloaded My Mail Stamp prior to 3/11/04 AND upgraded your IncrediMail version or downloaded IncrediMail for the first time after Thanksgiving 2003, you will need to upgrade to the latest version of My Mail Stamp. (It's free.)

  • AOL users
    You must be using AOL Mail 9.0.
    If you are, you will see the Mail Stamp button at the top of your compose message window.

    NOTE: If you have AOL Mail 9.0 and downloaded My Mail Stamp prior to 3/11/04, we ask that you upgrade to the latest version of My Mail Stamp.
     
  • Netscape, Eudora & Juno users
    My Mail Stamp does not work with these email platforms.

If your email interface is compatible with My Mail Stamp AND set to accept graphics (rich media version) and you are still getting an error message, be sure that your cursor is in the message body area of your email compose screen before trying to add a stamp. If the cursor is in the "TO" "CC" or any other field, you cannot add a stamp and will receive the error message above.
 

Is My Mail Stamp compatible with Macs?

Sorry, My Mail Stamp and your toolbar are not compatible with Macs.
 

Is My Mail Stamp compatible with my instant messenger or message boards?

No, My Mail Stamp is an email-only feature that is not compatible with instant messenger platforms or Internet message boards.


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